Shipping and payment

5 ways to place an order:

1. Here, on our website cheesecakekyiv.com
2. Phone (068) 558-10-22 or(066) 154-14-54
3. Telegram, Viber or WhatsApp number (068) 558-10-22
4. Facebook or Instagram
5. Email info@cheesecake.com.ua

Our manager will contact you to confirm the order and clarify the delivery method. We work every day from 10AM till 8PM. To make a cheesecake and other sweet treats or salty pies we would need about 5–8 hours. That is why we would ask you to place your order not later than 24 hours in advance. At the same time, the most popular cheesecakes such as New York, Blueberry, and Salty caramel are always available. These cheesecakes can be delivered in an hour after placing an order.

Delivery

Delivery across Kiev is free. Delivery outside Kiev is paid additionally, as for taxi services. We follow all the medical recommendations preventing the spread of coronavirus to make the pastry making process of our products and its delivery the most safety for you.

Courier delivery

Orders in Kyiv are delivered every day from 9AM till 8PM picking up a convenient time within two-hour range. There is available delivery before 9AM and after 8PM, on the day the order was placed or for a specific time. On holidays a delivery time is coordinated with every customer.

Cash & Carry

You can use the self-pickup service, for this you will choose self-pickup in the basket, in this case the discount for your order will be 100 UAH. And you can independently pick up your order at the address: Kyiv, Vokzalnaya Square, 4. The guiding point is McDonald’s place located in front of the central entrance to the railway station. Our courier will meet you there.

About us

My name is Iryna Maltseva and I am the founder of the online pastry shop www.cheesecakekyiv.com.

A long time ago I learnt how to make cheesecakes from my American friend. When I visited the famous The Cheesecake Factory, I got inspired with the idea to make a pastry shop of my own. And I have made it. And now, I do not have to cross the ocean to evaluate the taste of the real cheesecake. The first-class cheesecakes are in the town today. More than a hundred thousand orders and dozens of corporate customers – it all speaks for itself.

I am a mom and for the pastry-shop we chose only high-quality natural ingredients, the ones I can offer my children to have. We select the provider thoroughly, learning the nutrition content and checking for the quality certificates. There is no cottage cheese. Our main heroes are the Philadelphia cream cheese, mascarpone, ricotta, natural chocolate and cream, fresh berries, and fruits. We do not use any preservatives and flavor intensifier for a reason. Therefore, our desserts are stored in the refrigerator not more than for three days.

We have collected the team of professional pastry-cooks who make sweet treats according to authors’ recipes. You will find the biggest cheesecake assortment there is in Ukraine. Also, we offer mini-desserts, pies, quiches, classic cakes, cupcakes, gingerbread, and whole lot more.

Our flexibility will be envied even by Bruce Lee. The cake which has a weight 60 kl? We can do it! Adding a bouquet or a plush toy? Easy! A sugar and gluten free cheesecake? Here you are! We turn every standard order into unordinary one.

When a cheesecake is more than a dessert – it is about us. Since we do not just make pastries. We fill the most important moments in our live with joy. Adding a taste to our memories. Thank you for choosing us for expressing your feelings!

Questions & Answers

1. What is the weight of the set? The set that consists of six items weights 600 gm, nine items – 900 gm, twelve items – 1200 gm. One mini-cheesecake’s weight is 100gm.

2. How many pieces a cheesecake can be split into? It can be split into ten pieces per 150gm each.

3. Can I take a sample of a piece of different kind of cheesecake? You can try out our mini versions of big cheesecakes, tasting sets for six, nine, and 12 items. Each mini-cheesecake’s weight is 100 gm.

4. Can you add to the order a greeting card, a candle, or balloons? We can add to the order a greeting card, a candle and to blow up the balloons. And to put it all together nicely.

5. Which cheesecake is the tastiest? We offer the cheesecakes for everyone’s taste. Choosing a dessert, focus on what you love – berries, chocolate, nuts, or anything else.

6. What would you suggest ordering for a child? Pay attention to the best sweet classic cheesecakes “New York”, “Ricotta”, or “Pear”. Sweet lovers will like “Snickers” or “Chocolate”.

7. Do you have a cafeteria? Can I have a look at the cheesecakes on the display case? Not yet, but the idea is part of our plans for the near future.

8. How far in advance should I place an order? The most popular choices we can deliver on the day the order was placed. If you want to order a cheesecake for a special date you had better do it in 24 hours ahead. And, if you would like to order something unusual and absolutely special, we recommend doing it few days ahead!

9. Do you have sugar free desserts? We can offer you any cheesecake of ours which would have a sugar substitute – erythritol.

10. I cannot have gluten. Do you have anything gluten free? Taste out the cheesecake “Red velvet” with gluten free crunchy foundation and gentle creamy texture.

11. How long can the cheesecake be kept in the fridge? The cheesecake storage period in the fridge is three days.

12. Is the produce fresh? All the produce is fresh. We make it on demand.

13. I need a freight delivery. How soon I can have the order? A freight delivery is possible in 1-1,5 hours.

14. What is the difference between the cheesecakes of hot and cold preparation? Hot cheesecakes are baked and the cold ones are made by cooling it down.

15. Does a courier have a POS? The payment for an order can be done through our site or transacted to our pastry shop bank account. The courier does not have POS?

Site terms of use

 Attention!  Please read these terms carefully before browsing this site.  If you do not agree with these terms, do not use this site.   Site usage The Cheesecakekyiv.com website (Cheesecake Company) allows you to view and download the materials on this site (hereinafter the “Site”) only for your personal non-commercial use, provided that you retain all copyright and other proprietary information contained in the source materials  and any copies thereof.  You may not modify the materials on this Site, as well as distribute or display them in any form or use them in any other way for public or commercial purposes.  Any use of these materials on other sites or on computer networks is prohibited.

Denial of responsibility The materials and services on this site are provided “as is” without warranty of any kind.  Cheesecakekyiv.com (Cheesecake Company) does not guarantee the accuracy and completeness of the materials, programs and services provided on this Site.  Cheesecakekyiv.com (Cheesecake Company) at any time without notice may make changes to the materials and services provided on this Site, as well as to the products and prices mentioned therein.  In case of obsolescence of materials and services on this Site, Cheesecakekyiv.com (Cheesecake Company) does not undertake to update them.  Cheesecakekyiv.com (Cheesecake Company) shall under no circumstances be liable for any damage (including but not limited to damage from loss of profit, data or business interruption) arising from the use, inability to use or the results of using this site.

Feedback and comments By contacting us or leaving comments on the site, you are responsible that this message is not illegal, malicious, threatening, defamatory, offends morality, violates copyright, promotes hatred and / or discrimination against people on racial, ethnic, gender, religious, social  signs, contains insults to specific individuals or organizations, as well as in any other way violates the current legislation of Ukraine.  You agree that any of your messages Cheesecakekyiv.com (Cheesecake Company) can delete without your consent, and also use it free of charge at its discretion. Cheesecakekyiv.com (Cheesecake Company) is not responsible for any information posted by users of the Site. ]

Use of personal data We use various technologies to collect and store information when you visit the Cheesecake.kiev.ua website (more about the protection and processing of personal data).  This may include the recording of one or more cookies or anonymous identifiers.  We also use cookies and anonymous identifiers when you interact with services offered by our partners, such as advertising services, for example, which may appear on other sites.

Return conditions

1. Refusal to receive. The procedure for returning goods.

1.1. The Visitor (Buyer) agrees that the purchased goods cannot be exchanged or returned in the following cases:

1.1.1. More than 14 calendar days have passed since the purchase of the Product

1.1.2. The goods are included in the list of goods that are not subject to return and exchange, according to the Resolution of the Cabinet of Ministers of Ukraine No. 172 dated March 19, 1994 (as amended), namely: Food products, medicines and products, hygiene items.

1.2. If the Visitor (Buyer) refuses the goods, the Administration returns to him the amount paid by the Buyer, with the exception of the Seller’s expenses for the delivery of the returned goods from the Buyer.

Protection of personal data

Regulations on the processing and protection of personal data in personal databases owned by the seller Content

  1. General concepts and scope.
  2. List of personal databases.
  3. The purpose of personal data processing.
  4. Procedure for processing personal data: obtaining consent, notification of rights and actions with personal data of the personal data subject.
  5. Location of the personal database.
  6. Conditions for disclosure of information about personal data to third parties.
  7. Protection of personal data: methods of protection, responsible person, employees who directly process and / or have access to personal data in connection with the performance of their official duties, the period of storage of personal data.
  8. Rights of the personal data subject.
  9. Procedure for working with requests of the personal data subject.
  10. State registration of personal database.
  1. General concepts and scope.

1.1.  Definition of terms:   personal data base – a named set of organized personal data in electronic form and / or in the form of personal data files;   responsible person – a designated person who organizes work related to the protection of personal data during their processing, in accordance with the law;   owner of personal data base – a natural or legal person who by law or with the consent of the personal data subject has the right to process this data, who approves the purpose of personal data processing in this database, establishes the composition of these data and procedures for their processing, unless otherwise  determined by law;   State Register of Personal Databases – the only state information system for collecting, accumulating and processing information about registered personal databases;   publicly available sources of personal data – directories, address books, registers, lists, catalogs, other systematic collections of open information that contain personal data posted and published with the knowledge of the personal data subject.   Social networks and Internet resources in which the personal data subject leaves his personal data (unless the personal data subject explicitly states that the personal data is posted for their free distribution and use) are not considered publicly available sources of personal data;   consent of the subject of personal data – any documented, voluntary expression of the will of an individual to grant permission for the processing of his personal data in accordance with the stated purpose of their processing;   depersonalization of personal data – removal of information that allows to identify a person;   personal data processing – any action or set of actions performed in whole or in part in the information (automated) system and / or in personal data files, which are related to the collection, registration, accumulation, storage, adaptation, change, renewal, use  and dissemination (dissemination, sale, transfer), depersonalization, destruction of information about an individual;   personal data – information or a set of information about an individual who is identified or can be specifically identified;   personal data controller – a natural or legal person to whom the owner of a personal data base or the law has the right to process this data.   A person who is entrusted by the owner and / or administrator of the personal data base with technical work with the personal data base without access to the content of personal data is not the administrator of the personal data base;   personal data subject – a natural person in respect of whom, in accordance with the law, his personal data is processed;   third party – any person, except for the personal data subject, owner or administrator of the personal data base and the authorized state body for personal data protection, to whom the owner or administrator of the personal data base transfers personal data in accordance with the law;   special categories of data – personal data on racial or ethnic origin, political, religious or ideological beliefs, membership in political parties and trade unions, as well as data related to health or sexual life.
1.2.  This Regulation is binding on the responsible person and employees of the seller who directly process and / or have access to personal data in connection with the performance of their duties.

  1. List of personal databases.

2.1.  The seller is the owner of the following personal databases: database of personal data contractors.

  1. The purpose of personal data processing.

3.1.  The purpose of personal data processing in the system is storage and servicing of data of contractors, in accordance with Articles 6, 7 of the Law of Ukraine “On Personal Data Protection”.
3.2.  The purpose of personal data processing is to ensure the implementation of civil relations, providing / receiving and making payments for purchased goods / services in accordance with the Tax Code of Ukraine, the Law of Ukraine “On Accounting and Financial Reporting in Ukraine”.

  1. Procedure for processing personal data: obtaining consent, notification of rights and actions with personal data of the personal data subject.

4.1.  The consent of the personal data subject must be a voluntary expression of the will of the individual to grant permission for the processing of his personal data in accordance with the stated purpose of their processing.  The consent of the personal data subject may be given in the following forms:   a paper document with details, which allows to identify this document and an individual; an electronic document, which must contain the obligatory details that allow to identify this document and the individual.  Voluntary expression of will of an individual to grant permission for the processing of his personal data should be certified by an electronic signature of the personal data subject. mark on the electronic page of the document or in the electronic file processed in the information system on the basis of documented software and hardware solutions.
4.2.  The consent of the personal data subject is given during the registration of civil relations in accordance with applicable law.
4.3.  Notification of the personal data subject about the inclusion of his personal data in the personal data base, the rights defined by the Law of Ukraine “On Personal Data Protection”, the purpose of data collection and persons to whom his personal data are transferred is carried out  legislation.
4.4.  The processing of personal data concerning racial or ethnic origin, political, religious or ideological beliefs, membership in political parties and trade unions, as well as data relating to health or sexual life (special categories of data) is prohibited.

  1. Location of the personal database.

5.1.  The personal data bases specified in section 2 of this Regulation are located at the seller’s address.

  1. Terms of disclosure of personal data to third parties.

6.1.  The procedure for access to personal data of third parties is determined by the conditions of the consent of the personal data subject provided to the owner of the personal data base for the processing of such data, or in accordance with the requirements of the law.
6.2.  Access to personal data is not granted to a third party if the said person refuses to undertake to ensure compliance with the requirements of the Law of Ukraine “On Personal Data Protection” or is unable to provide them.
6.3.  The subject of the relationship related to personal data submits a request for access (hereinafter – the request) to personal data to the owner of the personal database.
6.4.  The request states:   last name, first name and patronymic, place of residence (place of stay) and details of the document certifying the individual who submits the request (for the natural person – the applicant); name, location of the legal entity submitting the request, position, surname, name and patronymic of the person certifying the request;  confirmation that the content of the request corresponds to the powers of the legal entity (for the legal entity – the applicant); last name, first name and patronymic, as well as other information that allows to identify the individual in respect of whom the request is made; information on the personal data base in respect of which the request is submitted, or information on the owner or administrator of this database; list of personal data requested; the purpose of the request.
6.5.  The term for studying the request for its satisfaction may not exceed ten working days from the date of its receipt.   During this period, the owner of the personal data base notifies the person submitting the request that the request will be satisfied or the relevant personal data are not subject to provision, indicating the grounds specified in the relevant legal act.   The request shall be satisfied within thirty calendar days from the date of its receipt, unless otherwise provided by law.
6.6.  All employees of the owner of the personal database are obliged to comply with the requirements of confidentiality of personal data and information on securities accounts and securities circulation.
6.7.  Deferment of access to personal data of third parties is allowed if the necessary data cannot be provided within thirty calendar days from the date of receipt of the request.  In this case, the total term for resolving the issues raised in the request may not exceed forty-five calendar days.
6.8.  The notice of postponement shall be notified to the third party who submitted the request in writing, explaining the procedure for appealing against such a decision.
6.9.  The notice of deferral shall state:   last name, first name and patronymic of the official; date of sending the message; reason for postponement; the period during which the request will be satisfied.
6.10.  Denial of access to personal data is allowed if access to them is prohibited by law.
6.11.  The notice of refusal shall state: last name, first name, patronymic of the official who refuses access; date of sending the message; reason for refusal.
6.12.  The decision to postpone or deny access to personal data may be appealed to the authorized state body for personal data protection, other public authorities and local governments, whose powers include the protection of personal data, or to the court. 

  1. Protection of personal data: methods of protection, responsible person, employees who directly process and / or have access to personal data in connection with the performance of their official duties, the period of storage of personal data.

7.1.  The owners of the personal database are equipped with system and software and hardware and means of communication that prevent loss, theft, unauthorized destruction, distortion, forgery, copying of information and meet the requirements of international and national standards.
7.2.  The responsible person organizes the work related to the protection of personal data during their processing, in accordance with the law.  The responsible person is determined by the order of the Owner of the personal database.   The responsibilities of the responsible person for the organization of work related to the protection of personal data during their processing are specified in the job description.
7.3.  The responsible person is obliged to:   know the legislation of Ukraine in the field of personal data protection; develop procedures for accessing personal data of employees in accordance with their professional or official or work responsibilities; to ensure that the employees of the Personal Database Owner comply with the requirements of the legislation of Ukraine in the field of personal data protection and internal documents governing the activities of the Personal Database Owner regarding the processing and protection of personal data in personal databases; develop a procedure (procedure) for internal control over compliance with the legislation of Ukraine in the field of personal data protection and internal documents governing the activities of the Owner of personal data on processing and protection of personal data in personal databases, which, in particular, should contain rules on the frequency of such  control; to inform the Owner of the personal data base about the facts of violations by employees of the requirements of the legislation of Ukraine in the field of personal data protection and internal documents governing the activities of the Personal Database owner regarding processing and protection of personal data in personal databases within one working day.  ; ensure the storage of documents confirming that the subject of personal data has given consent to the processing of his personal data and the notification of the specified subject about his rights. 7.4.  In order to perform his duties, the responsible person has the right to:   receive the necessary documents, including orders and other administrative documents issued by the Owner of the personal database related to the processing of personal data; make copies of received documents, including copies of files, any records stored on local area networks and stand-alone computer systems; participate in the discussion of his responsibilities for the organization of work related to the protection of personal data during their processing; make proposals for the improvement of activities and improvement of working methods, submit comments and options for eliminating the identified shortcomings in the process of personal data processing; receive explanations on the implementation of personal data processing; sign and endorse documents within its competence.
7.5.  Employees who directly process and / or have access to personal data in connection with the performance of their official (employment) duties are required to comply with the requirements of Ukrainian legislation in the field of personal data protection and internal documents regarding the processing and protection of personal data  in personal databases.
7.6.  Employees who have access to personal data, including those who process them, are obliged to prevent the disclosure in any way of personal data that have been entrusted to them or that have become known in connection with the performance of professional or official or employment duties.  languages.  This obligation is valid after the termination of their activities related to personal data, except as provided by law.
7.7. Persons who have access to personal data, including, process them in case they violate the requirements of the Law of Ukraine “On Personal Data Protection” are liable under the laws of Ukraine.
7.8.  Personal data should not be stored longer than necessary for the purpose for which such data are stored, but in any case not longer than the period of data storage determined by the consent of the personal data subject to the processing of such data.

  1. Rights of the personal data subject.

8.1.  The personal data subject has the right to:   know about the location of the personal data base containing its personal data, its purpose and name, location and / or place of residence (stay) of the owner or administrator of this database or give a relevant order to obtain this information to authorized persons, except as provided by law; receive information on the conditions for granting access to personal data, in particular information on third parties to whom his personal data contained in the relevant personal data base are transferred; to access their personal data contained in the relevant personal database; receive no later than thirty calendar days from the date of receipt of the request, except as provided by law, an answer as to whether his personal data is stored in the relevant personal database, as well as receive the content of his personal data stored; make a reasoned request with an objection to the processing of their personal data by public authorities, local governments in the exercise of their powers under the law; make a reasoned request to change or destroy their personal data by any owner and administrator of this database, if this data is processed illegally or is inaccurate; to protect their personal data from unlawful processing and accidental loss, destruction, damage due to intentional concealment, non-provision or untimely provision, as well as to protect against the provision of information that is unreliable or discredits the honor, dignity and business reputation of an individual  ; to apply for protection of their rights to personal data to public authorities, local governments, whose powers include the protection of personal data; apply legal remedies in case of violation of the legislation on personal data protection.

  1. Procedure for working with personal data subject requests.

9.1.  The personal data subject has the right to receive any information about himself from any subject of relations related to personal data, without specifying the purpose of the request, except as provided by law.
9.2.  The subject of personal data has access to personal data free of charge.
9.3.  The personal data subject submits a request for access (hereinafter – the request) to personal data to the owner of the personal data base.   The request states:   last name, first name and patronymic, place of residence (location) and details of the identity document of the personal data subject; other information that allows to identify the subject of personal data; information on the personal data base in respect of which the request is submitted, or information on the owner or administrator of this database; list of personal data requested.
9.4.  The term for studying the request for its satisfaction may not exceed ten working days from the date of its receipt.
9.5.  During this period, the owner of the personal data database notifies the personal data subject that the request will be satisfied or the relevant personal data are not subject to provision, indicating the grounds specified in the relevant legal act.
9.6.  The request shall be satisfied within thirty calendar days from the date of its receipt, unless otherwise provided by law.

  1. State registration of personal data base.

10.1.  State registration of personal data bases is carried out in accordance with Article 9 of the Law of Ukraine “On Personal Data Protection”.